Vol.4 , No. 6, Publication Date: Dec. 23, 2017, Page: 88-92
[1] | Asma Abdullateef Mohammed Ali, Department of Production Engineering and Metallurgy, University of Technology, Baghdad, Iraq. |
[2] | AllaEldin Hassan Kassam, Department of Production Engineering and Metallurgy, University of Technology, Baghdad, Iraq. |
In recent years, the efficiency has, been one, of the most significant issues for hospitals, which utilized a limited ‘resources’ for maximum, value. Hospitals in developing countries are facing overcrowding of patients in outpatient treatment that caused many problems for the patients; as it takes a long waiting time. In addition, the resources and facilities are required to operate effectively in the outpatient department to relieve with these problems. Therefore, to cope with theses problem a simulation model is developed with the objective of minimizing waiting time and utilizing the resources effectively. An experiment study carried out by using data from Al-Alwaiya Children's Hospital in (Baghdad). The study constructs six scenarios to analyze results of waiting time and utilization of doctors and number of patient in the queue, and compared the achieved results with the hospital’s current situation. Arena simulation tool was a core of this environment study.
Keywords
Performance, Waiting Time, Doctor Utilization, Arena, Simulation
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