Indexing
All Issues
Submission
Author Guidelines
Reviewers
Editorial Members
Publication Fee
Vol.1 , No. 3, Publication Date: May 10, 2018, Page: 95-103
![](https://www.facebook.com/dialog/feed?app_id=808315475849687&link=http://www.aascit.org/journal/archive2?journalId=812%26paperId=6774&redirect_uri=http://www.aascit.org/journal/archive2?journalId=812%26paperId=6774&display=popup&name=Implementation of Benchmarking Concept in Manufacturing Industry of Bangladesh&description=Customers nowadays constantly demand for higher quality, shorter lead times and customization of products at a competitive price. Benchmarking might be a way of measuring a firm's strategies and performance against "best-in-class'' firms both inside and outside the industry. The purpose of this paper is to investigate the implementation of benchmarking concept in the manufacturing companies in Bangladesh. Existing literatures and some real life examples of benchmarking implementation in different companies are using for the further study. Study found that seven major stages of the benchmarking process independently pay attention to a specific area, which will add value to the process. Various opportunities like benchmarking opens up organizations to new methods, ideas, and tools to improve their effectiveness for help to solve the problems within organizations. Direction and recommendation for implementation of benchmarking are also given.&picture=http://www.aascit.org/aascit/decorators/img/journal/812.jpg)
| [1] | Nesha Ashraf Un, School of Management, Shanghai University, Shanghai, P.R. China. |
Customers nowadays constantly demand for higher quality, shorter lead times and customization of products at a competitive price. Benchmarking might be a way of measuring a firm's strategies and performance against "best-in-class'' firms both inside and outside the industry. The purpose of this paper is to investigate the implementation of benchmarking concept in the manufacturing companies in Bangladesh. Existing literatures and some real life examples of benchmarking implementation in different companies are using for the further study. Study found that seven major stages of the benchmarking process independently pay attention to a specific area, which will add value to the process. Various opportunities like benchmarking opens up organizations to new methods, ideas, and tools to improve their effectiveness for help to solve the problems within organizations. Direction and recommendation for implementation of benchmarking are also given.
Keywords
Quality, Lead Times, Customization, Benchmarking Process, Opportunities, Bangladesh
Reference
| [01] | Jain, R., Yadav, P., Pal, A., & Rathore, S. (2008). The propagation of benchmarking concepts in Indian manufacturing industry. Benchmarking: An International Journal, 15 (1), 101-117. |
| [02] | Kovacic, A. (2007). Benchmarking the Slovenian competitiveness by system of indicators. Benchmarking: An International Journal, 14 (5), 553-574. |
| [03] | Per, V., & Hollensen, F. S. (2001). The process of benchmarking, benchlearning and benchaction. The TQM Magazine, 13 (1), 25-34. |
| [04] | Adebanjo, D., Abbas, A., & Mann, R. (2010). An investigation of the adoption and implementation of benchmarking. International Journal of Operations & Production Management, 30 (11), 1140-1169. |
| [05] | Asrofah, T., Zailani, S., & Fernando, Y. (2010). Best practices for the effectiveness of benchmarking in the Indonesian manufacturing companies. Benchmarking: An International Journal, 17 (1), 115-143. |
| [06] | Christppher, A., Voss, P. A., & Blackmon, K. (1997). Benchmarking and operational performance: some empirical results. International Journal of Operations & Production Management, 17 (10), 1046-1058. |
| [07] | Talluri, S., & Sarkis, J. (2001). A computational geometry approach for benchmarking. International Journal of Operations & Production Management, 21 (1/2), 210-22. |
| [08] | Lee, Y. P., Zailani, S., & Soh, K. L. (2006). Understanding factors for benchmarking adoption new evidence from Malaysia. Benchmarking: An International Journal, 13 (5), 548-565. |
| [09] | Camp, R. C. (1989). Benchmarking: The Search for Industry Best Practices that Lead to Superior Performance. Milwaukee, WI: ASQC Quality Press. |
| [10] | Clarke, A., & Manton, S. (1997). A benchmarking tool for change management. Business Process Management Journal, 3 (3), 248-255. |
| [11] | Gunasekaran, A. (1998). Agile manufacturing: enablers and implementation framework. International Journal of Production Research, 36, 1223-1247. |
| [12] | Meybodi, M. Z. (2010). Benchmarking performance measures in traditional and just-in-time companies. Benchmarking: An International Journal, 16 (1), 88-102. |
| [13] | Rohlfer, S. (2004). Benchmarking concepts in the UK and Germany: a shared understanding among key players? Benchmarking: An international Journal, 11 (5), 521-39. |
| [14] | Watson, G. H. (1993). Strategic Benchmarking: How to Rate Your Company’s Performance Against the World’s Best. New York, NY: Wiley. |
| [15] | Bogan, C., & English, M. J. (1994). Benchmarking for Best Practices: Winning Through Innovation Adaptation. New York, NY: McGraw-Hill. |
| [16] | Harrington, H. J., & Harrington, J. S. (1996). High Performance Benchmarking: 20 Steps to Success. New York, NY: McGraw-Hill. |
| [17] | Moriarty, J. P., & Smallman, C. (2009). En route to a theory of benchmarking. Benchmarking: An International Journal, 16 (4), 483-530. |
| [18] | Panwar, A., Nepal, B., Jain, R., & Yadav, O. P. (2013). Implementation of benchmarking concepts in Indian automobile industry – an empirical study. Benchmarking: An International Journal, 20 (6), 777-804. |
| [19] | Amaral, P., & Sousa, R. (2009). Barriers to internal benchmarking initiatives: an empirical investigation. Benchmarking: An International Journal, 16 (4), 523-542. |
| [20] | Kumar, S., & Chandra, C. (2001). Enhancing the effectiveness of benchmarking in manufacturing organizations. Industrial Management & Data Systems, 101 (2), 80-89. |
| [21] | Fink, R. (1993). Group therapy. Financial World, 162, 42-5. |
| [22] | Oliver, N., Delbridge, R., Jones, D., & Lowe, J. (1994). World class manufacturing: further evidence in the lean production debate. British Journal of Management, 5 (S1), S53-S63. |
| [23] | Brah, S. A., Ong, A. L., & Rao, B. M. (2000). Understanding the benchmarking process in Singapore. International Journal of Quality & Reliability Management, 17 (3), 259-275. |
| [24] | Hinton, M., Francis, G., & Holloway, J. (2000). Best practice benchmarking in the UK. Benchmarking: An International Journal, 7 (1), 52-61. |
| [25] | Ulusoy, G., & Ikiz, I. (2001). Benchmarking best manufacturing practices – a study into four sectors of Turkish industry”, International Journal of Operations & Production Management. International Journal of Operations & Production Management, 21 (7), 1020-1043. |
| [26] | Huq, F., Abbo, M. H., & Huq, Z. (2008). Perceptions about benchmarking best practices among French managers: an exploratory survey. Benchmarking: An International Journal, 15 (4), 382-401. |
| [27] | Magd, H. A. (2008). Understanding benchmarking in Egyptian organizations: an empirical analysis”, Benchmarking: An International Journal, Vol. 15 No. 6, pp. 742-764. Benchmarking: An International Journal, 15 (6), 742-764. |
| [28] | Allan, S. (1997, April 15). Partners benchmarking. Retrieved from http://www.benchmarking.co.uk/bmark.htm#partners |
| [29] | Deros, B. M., Yusof, S. M., & Salleh, A. M. (2006). Benchmarking implementation framework for automotive manufacturing SMEs. Benchmarking: An International Journal, 13 (4), 396-430. |
| [30] | Fernandez, P., McCarthy, I., & Rakotobe-Joel, T. (2001). An evolutionary approach to benchmarking. Benchmarking: An International Journal, 8 (4), 281-305. |
| [31] | Corbett, L. M. (1998). Benchmarking manufacturing performance in Australia and New Zealand. Benchmarking for Quality Management & Technology, 5 (4), 271-282. |
| [32] | Bhutta, K. S., & Huq, F. (1999). Benchmarking – best practices: an integrated approach. Benchmarking: An International Journal, 6 (3), 254-268. |
| [33] | Fong, S. W., Cheng, E. L., & Ho, D. K. (1998). Benchmarking: a general reading for management practitioners. In Management Decisions (pp. 407-418). Bingley: MCB University Press. |
| [34] | Boxwell, R. J. (1994). Benchmarking for Competitive Advantage. New York, NY: McGraw-Hill. |
| [35] | Dervitsiotis, K. N. (2000). Benchmarking and business paradigm shifts. Total Quality Management, 11 (4/6), S641-6. |
| [36] | Southard, P. B., & Parente, D. H. (2007). A model for internal benchmarking: when and how? Benchmarking: An International Journal, 14 (2), 161-71. |
| [37] | Hinton, M., Francis, G., & Holloway, J. (2000). Best practice benchmarking in the UK. Benchmarking: An International Journal, 7 (1), 52-61. |
| [38] | Hollings, L. (1992). Clearing up the confusion”, Total Quality Management Magazine, Vol. 4 No. 3, pp. 149-151. Total Quality Management Magazine, 4 (3), 149-151. |
| [39] | Zairi, M., & Ahmed, P. K. (1999). Benchmarking maturity as we approach the next millennium? Total Quality Management, 10 (4/5), 810-6. |
| [40] | Dattakumar, R., & Jagadeesh, R. (2003). A review of literature on benchmarking”, Benchmarking: An International Journal, Vol. 10 No. 3, pp. 176-209. Benchmarking: An International Journa, 10 (3), 176-209. |
| [41] | Prasnikar, J., Debeljak, Z., & Ahcan, A. (2005). Benchmarking as a tool of strategic management. Total Quality Management & Business Excellence, 16 (2), 257-75. |
| [42] | Spendolini, M. J. (1992). The Benchmarking Book. New York, NY: American Management Association. |
| [43] | Grunert, K. G., & Ellegaard, C. (1992). The concept of key success factors. Marketing for Europe Marketing for the Future (pp. 505-524). 21st Annual Conference of the European Marketing Academy (EMAC). |
| [44] | Kodali, G. A. (2008). Benchmarking the benchmarking models. Benchmarking: An International Journal, 15 (3), 257-291. |
| [45] | Vaziri, H. K. (1992). Using competitive benchmarking to set goals. Quality Progress, 8, 1-5. |
| [46] | Karloff, B., & Ostblom, S. (1993). Benchmarking: A Signpost to Excellence in Quality and Productivity. Chichester: Wiley. |
| [47] | Omachonu, V. K., & Ross, J. R. (1994). Principles of Total Quality. Delray Beach, FL: St. Lucie Press. |
| [48] | Longbottom, D. (2000). Benchmarking in the UK: an empirical study of practitioners and academics. Benchmarking: An International Journal, 7 (2), 98-117. |
| [49] | Maire, J. -L. (2002). A model of characterization of the performance for a process of benchmarking. Benchmarking: An International Journal, 9 (5), 506-20. |
| [50] | Auluck, R. (2002). Benchmarking: a tool for facilitating organizational learning. Public Administration and Development, 22 (2), 109-122. |
| [51] | Jarrar, Y., & Zairi, M. (2000). Internal transfer of best practice for performance excellence: a global survey. Benchmarking: An International Journal, 7 (4), 239-246. |
| [52] | Yasin, M. (2002). The theory and practice of benchmarking: then and now. Benchmarking: An International Journal, 9 (3), 217-43. |
| [53] | Elmuti, D., & Kathawala, Y. (1997). An overview of benchmarking process: a tool for continuous improvement and competitive advantage. Benchmarking for Quality Management & Technology, 4 (4), 229-243. |
| [54] | Henczel, S. (2002). Benchmarking – measuring and comparing for continuous improvement. Information Outlook, 6 (7), 12-20. |
| [55] | Cassell, C., Nadin, S., & Gray, M. O. (2001). The use and effectiveness of benchmarking in SMEs. Benchmarking: An International Journal, 8 (3), 212-222. |
| [56] | Vermeulen, W. (2003). Benchmarking as an enabler of business excellence in the South African financial sector. Benchmarking: An International Journal, 10 (1), 65-72. |
| [57] | Jain, R., Rathore, A. P., & Yadav, O. P. (2008). The propagation of benchmarking concepts in Indian manufacturing industry. Benchmarking: An International Journal, 15 (1), 101-117. |
| [58] | Kidwell, L. A., Ho, S. K., Blake, J., Wraith, P., Roubi, R., & Richardson, A. W. (2002). New management techniques: an international comparison. CPA journal, 72 (2), 63-6. |
| [59] | Davies, A., & Kochhar, A. (1999). Why British companies don’t do effective benchmarking”, Integrated Manufacturing Systems, Vol. 10 No. 1, pp. 26-32. Integrated Manufacturing Systems, 10 (1), 26-32. |
| [60] | PATRICIA, L. (2017, May 3). 7 Tips for Your Benchmarking Efforts. Retrieved March 28, 2018, from The Thribing small business: https://thethrivingsmallbusiness.com/what-is-benchmarking/ |
| [61] | Thiagarajan, T., & Zairi, M. (1998). An empirical analysis of critical factor of TQM. Benchmarking for Quality Management & Technology, 5, 291-303. |
| [62] | Suhaiza, T. A., & Fernando, Z. Y. (2010). Best practices for the effectiveness of benchmarking in the Indonesian manufacturing companies. Benchmarking: An International Journal, 17 (1), 115-143. |
